A Snapshot of Our Work

We work in partnership with our clients, identifying opportunities, driving innovation, navigating the marketplace, guiding through uncertainty and enabling adaptation and agility when required. That’s how we achieve sustained, profitable growth for commercial enterprises, and a wider reach and successful outcomes for public and not-for-profit organisations.

Active Highs
Working directly with the Owner, BTS have been providing strategic development support and advice on a long term commission. This outdoor Adventure provider located in the heart of the Highlands of Scotland is entering a new phase of growth and BTS are providing support on property development , balance sheet growth, funding, systems development and the longer term strategic positioning of the business.

Dumfries & Galloway Adventure Tourism Accelerator 

The Adventure Tourism Accelerator Programme brings like minded businesses together and with the help of industry experts, provide the opportunity for Adventure Tourism businesses in Dumfries & Galloway to collaborate, create scale and develop an understanding of new consumer markets and business opportunities.

Benefiting from flexible business support adventure tourism businesses will be supported through a series of specialist workshops with inspiring speakers, combined with one-to-one expert support and advice. The programme runs through until September 22.

Everards Brewery

Supporting the opening of the £25m state of the art Brewery, BTS were engaged to support the company with the development of a brewery tour experience at their new site at Everards Meadows. Utilising a mix of skills, BTS support was provided on the development of the tour, visuals and audio, marketing, booking technology, terms and conditions and revenue uplift and tracking. The Tours have been operational since late Autumn 2021, and have already exceeded business expectations, with additional tours programmed to meet demand. The tours have enabled the company to engage with the visitor economy,build brand awareness and increase revenues in their retail and food and drink profit centres.

Auld Kirk Luxury Bed and Breakfast
Supported the owner manager with the set up off this recently opened 3 bedroom luxury Bed and Breakfast on the Solway Coast, with support on business plan,cash flow, funding, marketing, web development, social media, book-ability and pricing.

Scotland Starts Here Experience Collection

BTS is working with SSDA to assist 10 business partners to plan, prepare and export their products and experiences to the travel trade in identified International Markets. Building their capacity will also help promote to secondary and follow on markets.

The business support programme will provide the 10 participating businesses a tailored package of support to suit their business needs and that fit with the programme objectives i.e. ensuring these businesses have developed bookable experiences and are travel trade ready by the end of the programme.

Tales from the South of Scotland

Ten tales are the first Experiences in the collection and will build the reputation of The Scotland Starts Here Experience Collection in international markets. These unique tales are authentic, memorable experiences that been created to showcase the South of Scotland. All are guided by story tellers relating the narratives that are woven through the architecture and the landscapes of the region.

Outdoors Scotland Strategy

BTS, 56 Degree Insight, Lochaber Chamber of Commerce and White Stag Tourism were commissioned by Sail Scotland and Wild Scotland gather the evidence base for an Outdoors Tourism Strategy for Scotland. The Project aim is to set in motion the full realisation of the potential of the Scotland’s Outdoor Tourism sector and to identify the way forward and precise actions to support the sectors funding, marketing and development plans.

Let’s Grow Adventure Tourism

A unique programme of tailored business development support for entrepreneurial and ambitious Adventure Tourism Businesses located within Highland Council region. An industry endorsed suite of specialist workshops combined with one to one support and advice, to help improve and grow participating businesses.

Find out more.


Wigtown Festival Company is spearheading the drive to make the region a centre for literary tourism. The Spot-lit project supports businesses and organisations in Dumfries & Galloway to realise innovative ideas that make the most of its abundant links to famous writers and poets, as well as the vibrant contemporary literary scene. We are delivering workshops, learning journeys, One 2 One sessions and support in developing new literary tourism experiences.

Wander Argyll

Consumer tourism campaign showcasing the rich culture, heritage and arts found in Argyll with artists and craft makers inspired by its scenery, coasts, rivers, islands, lochs and mountains.

England’s National Parks

Developed toolkits providing  information and ideas on how to create and promote memorable tourism experiences and engaging with the travel trade

Edinburgh Tourism Action Group

We have undertaken several projects on behalf of ETAG, including design and writing Business Opportunity Guides, Business Events legacy study and on-shore welcome and visitor experience for cruise passengers.

Mourne Mountains

Developing a destination management plan for the Mountain’s of Mourne building on the area’s tourism assets, providing reasons to visit, growing demand and providing sustainable wealth and employment benefits.

Oban Airport

Argyll and Bute Council commissioned BTS to develop a marketing strategy for Oban and The Isles Airports to raise the profile of the airport and increase the number of visits to the destination.

Wigtown Festival Company

Spot-lit Literary Tourism Product Innovation Programme supporting local businesses develop new literary tourism products.

Edinburgh City of Literature

We have undertaken several projects on behalf of CoL developing useful resources for Edinburgh Tourism Businesses to tap into the city’s literary goldmine.

Moat Brae National Centre for Children’s Literature

Commercial and marketing review of the new Visitor Attraction in Dumfries.

Royal Burgess Golfing Society

A new fully branded website developed together with a complete review of the food and beverage offering.

Archerfield Walled Garden

Appointed to undertake the development appraisal of the Walled Garden site, together with the marketing strategy and to support business plan preparation

Strangford Lough and Lecale Partnership

Preparing a business plan to develop the local market for locally caught seafood and local quality agricultural produce within the South East Area Fisheries Local Action Group (SEAFLAG) Area, which includes the fishing ports at Portavogie, Ardglass and Kilkeel.

Borders Railway

A market assessment to identify the potential market for Borders Railway Tourism Train Experiences.

Mid Ulster Council

Facilitation of workshops and supported local tourism businesses cluster develop and strengthen the Heaney proposition for Mid Ulster.

Fermanagh & Omagh District Council

We have undertaken several projects for FODC including a destination development plan, a Festival & Events Strategy and a review of the Marble Arch Geopark’s contribution to tourism in Fermanagh and Cavan.



0131 364 4756

5 South Charlotte Street
Edinburgh EH2 4AN


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